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I work in IT and the worst thing to deal with is a manager who is also a super tech. Techs need to do tech and managers need to management .
Agreed. I've worked with/under great managers both with and without IT or tech background, and what they both have in common is that they left the IT/tech to the ones in IT/tech roles.
In fact, it took me two years of working with one of them to learn by accident they had an IT background, lol. All along I had been using layman's analogies to explain what was the problem, what was needed, and why, when I could have just explained it straight.
I'm going into software project management and have a ComSci education and development expertise. I'm starting to look forward to getting everything dumbed down for me just for me to ask a highly technical follow up.